Users of Virtual Reference Are More Satisfied with the Service They Receive than the Providers of that Service Think They Are

Patients are more satisfied than they expected after joint arthroplasty.

The aim of this study was to compare the preoperative patients' expectations with their postoperative satisfaction after arthroplasties of the hip and knee, using a visual analogue scale. The comparison was made in a group of 44 patients after 44 primary knee and hip joint arthroplasties. A visual analogue scale (VAS) was used for the assessment of expectation and satisfaction. The mean preoper...

The Early Phases of UX: Why They are Important (More than Evaluation), and What They are

Evaluation is a key activity in developing high level UX. This paper argues, however, that the early phases form the basis for UX, and evaluation should be seen only as a supportive role in ensuring UX. Four (4) main early activities are identified and their challenges briefly discussed. INTRODUCTION Good user experience (UX) and usability are key factors for successful products and systems. Fo...

Who do they think they are?

“They Are After Quantity, Not Quality”: Health Providers’ Perceptions of Fee Exemption Policies in Morocco

Background A free obstetric care policy (FOCP) has been implemented in Morocco in 2008 in order to further decrease maternal mortality.   Methods Through in-depth interviews we explored the perceptions of health professionals in public Moroccan h...

Herbal drug leaflets: are they in compliance with standards?

Leaflets inside pharmaceutical packages should include focal points about medicines being used by patients. The current study was designed to assess the compliance of information cited in herbal medicine leaflets with the standards released by the Ministry of Health and Medical Education of Iran (MHMEI). Leaflets of commonly used herbal pharmaceutical products sold in pharmacies of Iran were co...